Return and Refund Policy
Return and Refund Policy
We want you to be completely satisfied with your purchase from River Nile. Please read our return and refund policy carefully.
Returns Window
We accept returns within 30 days of delivery.
Item Condition
Items must be returned in the same condition as received — unused, unwashed, and in their original packaging.
Return Shipping
The customer is responsible for all return shipping costs.
Refunds
Once we receive and inspect the returned item, your refund will be processed within 14 days to your original payment method.
Exchanges
We do not offer direct exchanges. Please return your item and place a new order.
How to Request a Return
To initiate a return, please contact us via our website at rivernile.shop.