Return and Refund Policy

Return and Refund Policy

We want you to be completely satisfied with your purchase from River Nile. Please read our return and refund policy carefully.

Returns Window

We accept returns within 30 days of delivery.

Item Condition

Items must be returned in the same condition as received — unused, unwashed, and in their original packaging.

Return Shipping

The customer is responsible for all return shipping costs.

Refunds

Once we receive and inspect the returned item, your refund will be processed within 14 days to your original payment method.

Exchanges

We do not offer direct exchanges. Please return your item and place a new order.

How to Request a Return

To initiate a return, please contact us via our website at rivernile.shop.